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FAQs

Find our most frequently asked questions that should assist you throughout your next urban project.

If you can’t find the answer you’re looking for feel free to contact our design studio so that together, we can further explore the solutions that will support and enhance your project goals.

General

No

Street + Garden are here to facilitate and empower all your product design needs. From large urban structures and shelters to urban art or furniture, Street + Garden has the experience and expertise to turn initial concepts and basic sketches into considered memorable public moments.

Yes

Street + Garden’s manufacturing facilities are predominantly located within the Brisbane Region. This allows Street + Garden to manage all works undertaken more intimately allowing comprehensive quality assurance at all stages.

Yes

Street + Garden offer our Design Services worldwide, working with collaborators from countries such as Singapore to the US. Technology today allows Street + Garden to connect with our design partners from all over the world as if they were in the room.

We invest in the technology to facilitate this so that we can provide the same experience to empower our collaborators to create long-lasting and sustained value well into the life of the products and space they inhabit.

Yes

Street + Garden offer our Design Supply Services worldwide, working with clients from countries such as Singapore to the US.

Yes we are

Yes we are

No

Street + Garden design, supply and deliver only. The unloading, placement and installation of goods on site are to be completed by others. However, some specialised products may require supplied fixings to assist with installation.

Design - Custom Products

Yes, we do

If you’re seeking a unique product, or a suite of products to elevate your urban project, Street + Garden has the design and industry experience to navigate the journey with you.

No, we don’t

No

All Street + Garden products whether they’re off the shelf or completely unique are produced for longevity and maintenance-friendly. Upon handover of any project Street + Garden will issue a consolidated package that accurately represents all products including all warranty and maintenance specifications.

Yes, we can

All projects undergo a detailed review and analysis in relation to the project’s specific needs, including budget limitations or constraints.

Design - Catalogue Products Customised

Yes, you can

All Street + Garden products can be customised to suit your specific project.

Whether you’re adding custom perforations or logos, changing the overall product dimensions or even adjoining additional accessories, our products are the clay that can be moulded to suit your product needs.

Yes, we do 

Click the link below that will help explain the customisation process as well as provide you with a downloadable example of a project that required a customised product.

Catalogue Products Customised 

 

Manufacturing lead times are all estimated at the time of Quoting, as there is a wide range of considerations to take into account such as the type of product & quantity being produced, manufacturing capacity and so on. Contact the Street + Garden team to discuss any other questions you might have.

Design - Catalogue Products

Yes

Click the link below that will help explain the customisation process as well as provide you with a downloadable example of a project that required a customised product.

Catalogue Products Customised 

No

Street + Garden design, supply and deliver only. The unloading, placement and installation of goods on site are to be completed by others. However, some specialised products may require supplied fixings to assist with installation.

Manufacturing lead times are all estimated at the time of Quoting, as there is a wide range of considerations to take into account such as the type of product & quantity being produced, manufacturing capacity and so on. Contact the Street + Garden team to discuss any other questions you might have.

Manufacturing

Yes

Street + Garden’s manufacturing facilities are predominantly located within the Brisbane Region. This allows Street + Garden to manage all works undertaken more intimately allowing a comprehensive quality assurance at all stages.

Manufacturing lead times are all estimated at the time of Quoting, as there is a wide range of considerations to take into account such as the type of product & quantity being produced, manufacturing capacity and so on. Contact the Street + Garden team to discuss any other questions you might have.

Delivery

Yes we do

Street + Garden will include a ‘Delivery Plan’ section with all quotes. This will detail how products are packaged, the mode of transport and the method of unloading (either manual or via mechanical lifting aids)

Street + Garden quotes will indicate whether Mechanical Lifting aids are to be provided at the time of delivery by the client, or if our delivery team is unloading manually, or providing their own mechanical lifting aids to unload.

No

Street + Garden design, supply and deliver only. The unloading, placement and installation of goods on site is to be completed by others. However, some specialised products may require supplied fixings to assist with installation.

Delivery lead times are all estimated at the time of the delivery plan, as there is a wide range of considerations to take into account such as the project size and location and so on. Contact Street + Garden to discuss any other questions you might have.

Yes

Street + Garden’s specialised logistic partners require a site representative to receive goods, sign our provided delivery dockets to confirm that goods have been received in good order and to arrange the unloading and placement of products on site.

Yes

If you do not require delivery on the date specified on the purchase order or quotation, Street + Garden will store the Products for up to 14 days thereafter without charge. See further details within the Street + Garden Trading T&C’s.

Yes

Street + Garden offer our Design Supply Services worldwide, working with clients from countries such as Singapore to the US.

Installation

No

Street + Garden design, supply and deliver only. The unloading, placement and installation of goods on site are to be completed by others. However, some specialised products may require supplied fixings to assist with installation.

Yes we do

Street + Garden provide recommended installation details through either specification sheets and supplied design documentation.

Contact Street + Garden to discuss any other questions you might have.

Quoting

Yes we do

Contact Street + Garden to discuss any other questions you might have so that we can support and enhance your project goals.

1-3 business days (Estimated)

This is also highly dependant on the type of products being quoted and can take longer depending on the complexity of the request.

30 Days

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